WHY
WE?
Current outbound telemarketing campaigns give us invaluable experience in working with:
Trained and customer-oriented employees with proven experience
Experience in the banking product range: consumer loans, credit insurance, etc.
The main advantages of having an experienced contact centre are:
Quick results
Adequate cost optimization.
Control by call recording.
Real-time statistics.
Improving the working environment and results.
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OUR
ADVANTAGES
If you need temporary or permanent help contacting your current and potential customers, we are here to help!
BECAUSE WE ARE:
A team with the ability to develop individual solutions according to the needs of the client!
Financially stable, independent service provider!
A flexible, results-oriented partner!
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AND WE CAN GUARANTEE:
EXECUTE SUMMARY
Working time: 24/7/365;
Work with specialized software
IVR with message and feedback to the customer on the receiving channel /at the customer's request/.
Scripting services, escalating contact as required; emailing a complaint or entering online into a real-time platform, returning a review and follow-up outbound call to the customer as required; handling emails, sms, viber and online enquiries.
RESULTS
Izgrazhdane na integrarana sistema za controladministration na kontaktite
Incremental: Percentage of quality served that is recognisable on your product.
100% management of all cases, distributed to different departments in accordance with the necessary competence.
GAMES AND PROMOTIONS
With well-executed campaign games, we create power:
Strong connection with your fans
Loyalty to your brand
Increase in sales
Recognition of your products
Respect among competitors
Market stability.
